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When language barriers began driving up costs, slowing appointments, and creating safety risks for patients, Judd Semingson knew his clinics needed a better solution. His team partnered with No Barrier to integrate real-time AI interpretation directly into clinical workflows, making communication instant, reliable and equitable for every patient.
Today, with No Barrier in place, the organization has cut interpretation costs by 63%, improved patient throughput and ensured satisfaction at every encounter.
Community Clinic NWA operates 27 locations across Northwest Arkansas, where a team of 300 healthcare professionals provides care to more than 70,000 patients each year under the leadership of Judd Semingson.
In recent years, interpretation costs have risen sharply, creating frustration among both patients and care teams.
By integrating No Barrier, Community Clinic has advanced the clinic’s mission to improve access, reduce inefficiencies, and strengthen health equity in every patient encounter.
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Every day, healthcare leaders face the same challenge: balancing cost, efficiency and equity without compromising patient safety. Yet language barriers continue to slow care delivery, frustrate clinicians and expose organizations to compliance and liability risks.
This Community Clinic network needed more than another vendor; they needed a true partner who understood the complexities of healthcare workflows from front desk intake to discharge. With No Barrier, they found a tailored solution that fit their ecosystem end-to-end: seamless integration, responsive support and a fixed-cost model that eliminated per-minute billing stress.
Now, interpretation is instant, compliant and cost-predictable, allowing staff to stay focused on care instead of coordination or translation.
Across the U.S., the number of patients with limited English proficiency (LEP) continues to grow and this trend is also shown at Community Clinic NWA which implies, increasing demand for consistent, affordable language access. Yet traditional, human-only interpretation models have become unsustainable driving up costs through per-minute billing, night-shift surcharges and unpredictable overtime fees that strain clinic budgets and challenge equitable care.
So integrating No Barrier showed an immediate 63% cost reduction in interpretation.
Patients often ended up waiting even longer at the hospital because of poor coordination and the lack of proper tools for interpretation, which extended overall wait times and affected their experience. (vs Patients, too, often waited one to two extra hours for language support, leading to dissatisfaction and delayed care.)
With No Barrier’s instant AI translation, the clinics achieved a measurable turnaround. Staff stayed focused on their clinical duties, patients received timely communication in their preferred language and overall satisfaction improved across both sides of the care experience.
With the previous human-only vendor, staff often faced long connection times, unexpected disconnections and inconsistent interpreter quality. These disruptions slowed down clinical encounters and created frustration across care teams.
No Barrier restored efficiency and reliability, providing instant, stable connections and consistent support for the entire Community Clinic team. The result: faster interpretation access, smoother patient flow and renewed confidence in every interaction.
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Free tools are nice but not specifically trained in medical settings and cannot guarantee HIPAA compliance or clinical accuracy. No Barrier is exclusively built for healthcare with medical vocabulary and workflows.
Yes. No Barrier provides a Business Associate Agreement (BAA), does not store any patients' data and ensures automatic PHI deletion within 7 days or per your policy.
The AI interpreter works on any connected device including iPads, tablets, desktops and mobile. Staff can launch interpretation directly from their daily tools without adding extra steps and the interpreter stays hands free.
In some situations like sensitive diagnostics or end of life conversations a human interpreter is essential. The system connects a human interpreter into the discussion to ensure the right level of support during these critical moments.
Most teams are onboarded in less than a day with simple workflows. No Barrier provides training resources as well as a video call for all the medical staff, help desk support and ongoing updates.
No Barrier ends cost per minute fees. Clients share their average monthly minutes and we set a fixed cost. There are no extra charges for night shifts or extended hours. Teams can use the system with confidence. Leaders can forecast expenses easily and the budget becomes fully predictable.
Clients report reduced delays in care, fewer staff workflow interruptions and stronger patient trust and satisfaction scores. Listen to Judd Semingson's testimonial who shares his experience implementing No Barrier in his medical centers.
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