Privacy & Security at No Barrier

Your trust and safety are our top priority. At No Barrier, we take protecting your medical and personal information seriously. Privacy and security are built into everything we do.

Industry-Leading Security Standards

Enterprise Security

Our platform runs on robust, high-availability cloud infrastructure with all data stored in secure US data centers. All protected health information (PHI) is encrypted at rest with AES-256 and in transit with TLS 1.3 protocols

Automatic Data Deletion

Every encounter's content is automatically deleted after 7 days, unless otherwise agreed with the customer. We never train on, repurpose or sell your data, giving you and your patients complete peace of mind.

Compliance & Certification

We adhere to and exceed industry standards, including HIPAA and SOC 2 Type II. Our systems are regularly audited and monitored to maintain the highest levels of compliance.

AI Privacy by Design

Our AI models process data in secure, isolated environments with zero retention for training purposes. Your healthcare conversations remain private

Security & Compliance FAQs

Is No Barrier HIPAA compliant?

Yes. No Barrier is HIPAA compliant and SOC 2 Type II certified. Its systems are regularly audited and monitored to maintain compliance.

Does No Barrier sign a Business Associate Agreement (BAA)?

Yes. No Barrier signs a Business Associate Agreement with every healthcare customer, as required under HIPAA for vendors that handle protected health information.

How long does No Barrier keep encounter data?

Every encounter's content is automatically deleted after 7 days, unless otherwise agreed with the customer.

How does No Barrier encrypt patient data?

All protected health information (PHI) is encrypted at rest with AES-256 and in transit with TLS 1.3. Data is stored in secure US data centers.

Is No Barrier SOC 2 certified?

Yes. No Barrier is SOC 2 Type II certified.

Does No Barrier use patient data to train its AI?

No. No Barrier's AI models process data in secure, isolated environments with zero retention for training. No Barrier never trains on, repurposes or sells customer data.