Language access research & statistics

About 29.6 million people in the US have limited English proficiency, according to the GSA SIN 541930 Ordering Guide (December 2025). Health systems, FQHCs and Community Health Centers serve many of these patients every day. Language access at each point of care ensures care for everyone.

Patients need interpreting at every touchpoint: scheduling calls, check-in, the visit, telehealth, inpatient stays, discharge, follow-up and the pharmacy. Language access at each step keeps the care journey connected. No Barrier provides AI-first medical interpreting in person, by phone and by video in the same interface.

Each AI language at No Barrier must pass an internal 90% accuracy threshold before launch. An independent academic study led by Michal Schuster evaluated No Barrier and found it 20% more accurate than traditional interpreting vendors. Each health system then defines AI use under its own policies and approved use cases.

Yes, and use grows after the first visit. In a Kaiser Permanente study in JAMA Network Open, 29% of patients needing an interpreter chose video for a first visit, compared with 36% of other patients. After a first video visit, the figures were 47% and 49%.

No Barrier clients reduce annual interpreting costs by 30% to 50% on average. Community Clinic NWA reached 63%. No Barrier runs on a flat monthly subscription that replaces per-minute billing. Language access becomes a predictable budget line instead of a cost that grows with patient volume.