Cut Interpretation Costs. 9-Months Impact.

March 2026

How a leading orthopedic group eliminates interpreter delays, reduces costs and improves patient care without disrupting clinical workflows.

How a leading orthopedic group eliminates delays, reduces costs and improved patient care.

Estimate How Much You Could Save
See how this would work in your organization

Before No Barrier™, EmergeOrtho struggled with:

  • Interpreter availability in urgent care
  • Workflow disruption for providers
  • High costs from per-call pricing models
  • Inconsistent patient communication
  • Interpreter availability
  • Per-call pricing models
  • Workflow disruption
  • Inconsistent communication
EmergeOrtho is a leading physician-owned orthopedic practice with dozens of locations across North Carolina, serving a diverse patient population.
Question-icons

Before partnering with No Barrier, EmergeOrtho faced significant challenges with interpreter availability and translation delays, which impacted both patient care and clinic efficiency.

Eric Chapman, PT, MHA, Cert. MDT, CKTP
Director of Rehab & Administrative Operations at EmergeOrtho
See How No Barrier Would Work for YouSee How No Barrier Works

Transforming Orthopedic Care Across North Carolina

Eric Chapman, PT, MHA, Cert. MDT, CKTP
  • Serves hundreds of thousands of patients across North Carolina each year
  • Eliminated per-call interpretation costs for predictable, scalable spending
  • Instant AI interpretation in 35 languages, used daily
  • Consistent language support strengthens care continuity across locations
No Barrier isn’t built for quick fixes. It’s designed to improve how care is delivered over time.
Transforming Care

Why They Choose No Barrier

HIPAA - SOC 2 compliant

Predictable and competitive pricing

Highly responsive support team

Built specifically for healthcare workflows

Language and Dialects EmergeOrtho uses most:
Arabic - French - Dari - Swahili
Question-icons

EmergeOrtho chose No Barrier because of their strong focus on patient and practice security (HIPAA, SOC 2 compliance). No Barrier's pricing was competitive and their team demonstrated exceptional responsiveness and administrative support, which set them apart from other options.

Eric Chapman, PT, MHA, Cert. MDT, CKTP
Director of Rehab & Administrative Operations at EmergeOrtho

Where Traditional Models... Fall Short

No Barrier brings consistency to interpretation across the entire patient journey. It replaces unpredictable per-minute costs with simple, transparent 24/7 pricing.
Built specifically for healthcare, it ensures secure, HIPAA compliant communication.
No Barrier delivers consistent interpretation with predictable 24/7 pricing. Secure and HIPAA compliant, built for healthcare.
  • No Barrier
  • Predictable pricing
  • Instant access
  • 40+ languages on demand
  • AI-enabled workflows
  • Traditional Models
  • Per-call costs
  • Scheduling delays
  • Limited scalability
  • Manual coordination
Question-icons

Implementation was seamless and the platform is intuitive and easy to train on.

Eric Chapman, PT, MHA, Cert. MDT, CKTP
Director of Rehab & Administrative Operations at EmergeOrtho
See the Difference in Your Workflow
Book a DemoBook a Demo

No Barrier offers:

Instant

availability

HIPAA-

compliant

40+

AI languages

NO

per minute fee

Instant

availability

HIPAA-

compliant

40+

languages

NO

per minute fee

FAQs from Health Systems Using No Barrier to Overcome Language Barriers

How is No Barrier different from general translation tools?
arrow

Free tools are nice but not specifically trained in medical settings and cannot guarantee HIPAA compliance or clinical accuracy. No Barrier is exclusively built for healthcare with medical vocabulary and workflows.

Is patient data secure and HIPAA compliant?
arrow

Yes. No Barrier provides a Business Associate Agreement (BAA), does not store any patients' data and ensures automatic PHI deletion within 7 days or per your policy.

How does this integrate into existing workflows?
arrow

The AI interpreter integrates in your ipads/tablets, actually any connected device (iPads, desktops, mobile). Staff can launch interpretation directly within their daily tools without adding extra steps and the interpreter is hand free!

What happens if the AI interpreter cannot handle a complex medical discussion?
arrow

The system can escalates to a live human interpreter, ensuring coverage across 30+ AI languages.

How quickly can staff be trained?
arrow

Most teams are onboarded in less than a day with simple workflows. No Barrier provides training resources as well as a video call for all the medical staff, help desk support and ongoing updates.

What is the pricing model?
arrow

Options include subscription and usage-based pricing. Leaders can forecast costs easily, avoiding hidden fees for extra languages or integrations.

What outcomes can we expect 
for patients and staff?
arrow

Clients report reduced delays in care, fewer staff workflow interruptions and stronger patient trust and satisfaction scores. Listen to Judd Semingson's testimonial who shares is experience implementing No Barrier in his medical centers.

How is No Barrier different
from general translation tools?
arrow

Consumer tools like Google Translate are not designed for healthcare.
They lack medical accuracy and cannot guarantee HIPAA compliance.
No Barrier™ is built specifically for clinical environments with medical vocabulary, workflows and full compliance.

Is patient data secure and HIPAA compliant?
arrow

Yes. No Barrier provides a Business Associate Agreement (BAA),
does not store any patients' data and ensures automatic PHI deletion
within 7 days or per your policy.

How does this integrate into
existing workflows?
arrow

The AI interpreter works on any connected device including iPads,
tablets, desktops and mobile. Staff can launch interpretation directly
from their daily tools without adding extra steps and the interpreter
stays hands free.

How quickly can staff be trained?
arrow

Most teams are onboarded in less than a day with simple workflows.
No Barrier™ provides training resources as well as a video call for all the medical staff, help desk support and ongoing updates.

Ready to Remove Language Barriers in Your Organization?

Talk to Our Team