Results are in! AI vs professional medical interpreters,
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When language barriers caused delays, costs and risks for patients, Judd Semingson partnered with No Barrier to transform care delivery with real-time AI interpretation.
Every day, healthcare leaders struggle with balancing cost, efficiency and equity. Language barriers slow down care, frustrate providers and put patients at risk. Traditional interpreters are costly and not always available when needed.
Judd is the Chief Executive Officer at Community Clinic NWA, a Federally Qualified Health Center with more than 20 locations across Northwest Arkansas. Under his leadership, a team of over 300 healthcare professionals delivers care to 70,000 patients annually.
Since becoming CEO in 2020, Judd has guided Community Clinic through a period of significant change.
By integrating solutions such as the No Barrier, Judd has advanced his organization’s mission to improve access, reduce inefficiencies, and strengthen health equity.
For healthcare executives facing pressures of rising costs, workforce shortages, and equity mandates, Judd’s leadership provides a replicable best-practice model: how to harness technology not as a tool in isolation, but as a driver of lasting organizational transformation.
Non-English-speaking patients reported lower satisfaction.
Staff are pulled from their tasks or unable to provide care due to language barriers.
Non-English-speaking patients reported lower satisfaction.
Waiting for interpreters
often extended visit times.
Miscommunication
increased clinical errors.
Non-English-speaking patients reported lower satisfaction.
Staff are pulled from their tasks or unable to provide care due to language barriers.
Non-English-speaking patients reported lower satisfaction.
Waiting for interpreters
often extended visit times.
Miscommunication
increased clinical errors.
Community clinics deployed No Barrier across their network. With real-time voice interpretation, providers could communicate directly with patients in their native language: no scheduling, no added fees, no waiting time.
availability
compliant
AI languages
per minute fee
back up when needed
70,000 patients served annually without delays.
50–70% cost reduction compared to traditional interpreter services Faster patient encounters, saving staff time, making them happy Improved patient satisfaction scores in non-English populations. Patients appreciate saving one or two hours in their own schedule.
Healthcare executives face shrinking budgets and growing equity mandates. Language access is not optional: it’s a critical lever for:
We process PHI with healthcare-grade controls. Data stays in the U.S., inside a private VPC.
auto-deletion after 7 days (admin-configurable). No Barrier does not store PHI.
Encryption in place; audit logs for all access.
Role-based permissions.
PHI is not used to train models.
Human quality control applied
SOC 2 Type II (2025), audited by decrypt.cpa. Report available under NDA.
Free tools are nice but not specifically trained in medical settings and cannot guarantee HIPAA compliance or clinical accuracy. No Barrier is exclusively built for healthcare with medical vocabulary and workflows.
Yes. No Barrier provides a Business Associate Agreement (BAA), does not store any patients' data and ensures automatic PHI deletion within 7 days or per your policy.
The AI interpreter integrates in your ipads/tablets, actually any connected device (iPads, desktops, mobile). Staff can launch interpretation directly within their daily tools without adding extra steps and the interpreter is hand free!
The system can escalates to a live human interpreter, ensuring coverage across 30+ AI languages.
Most teams are onboarded in less than a day with simple workflows. No Barrier provides training resources as well as a video call for all the medical staff, help desk support and ongoing updates.
Options include subscription and usage-based pricing. Leaders can forecast costs easily, avoiding hidden fees for extra languages or integrations.
Clients report reduced delays in care, fewer staff workflow interruptions and stronger patient trust and satisfaction scores. Listen to Judd Semingson's testimonial who shares is experience implementing No Barrier in his medical centers.
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