How a Community Health Center Serving 70,000 Patients Uses AI to Overcome Language Barriers

When language barriers caused delays, costs and risks for patients, Judd Semingson partnered with No Barrier AI to transform care delivery with real-time AI interpretation.

The Challenge of Language Barriers in Healthcare

Every day, healthcare leaders struggle with balancing cost, efficiency and equity. Language barriers slow down care, frustrate providers and put patients at risk.Traditional interpreters are costly and not always available when needed.

Question-icons

Today, it is much more facilitative to be able to bring in that technology to be able to engage with that patient in real time, not having to wait, not having to connect, not having to pull team members unnecessarily.

Judd Semingson
CEO of Community Clinic

Meet Judd Semingson: A Proven Leader in Technology-Enabled Healthcare Transformation

Judd Semingson

Judd Semingson

APRN, MSN, MBA, is the Chief Executive Officer of Community Clinic NWA, a Federally Qualified Health Center with more than 20 locations across Northwest Arkansas. Under his leadership, a team of over 300 healthcare professionals delivers care to 70,000 patients annually.

Since becoming CEO in 2020, Judd has guided Community Clinic through a period of significant change.

By integrating solutions such as the No Barrier AI Interpreter, Judd has advanced his organization’s mission to improve access, reduce inefficiencies, and strengthen health equity.

For healthcare executives facing pressures of rising costs, workforce shortages, and equity mandates, Judd’s leadership provides a replicable best-practice model: how to harness technology not as a tool in isolation, but as a driver of lasting organizational transformation.

The Hidden Costs of Language Gaps

Equity Concerns

Equity
Concerns

Non-English-speaking patients reported lower satisfaction.

Medical staff frustration

Medical staff
frustration

Staff are pulled from their tasks or unable to provide care due to language barriers.

Rising Interpreter Costs

Rising
Interpreter Costs

Non-English-speaking patients reported lower satisfaction.

Delayed Care

Delayed
Care

Waiting for interpreters
often extended visit times.

PatientRisk

Patient
Risk

Miscommunication
increased clinical errors.

hidden costs

A Scalable, Always-On Interpreter

Judd deployed No Barrier AI Interpreter across all clinics. With real-time voice interpretation, providers could communicate directly with patients in their native language: no scheduling, no added fees, no waiting time.

No Barrier AI offers:

Instant

availability

HIPAA-

compliant

30+

languages

NO

per minute fee

Human

back up when needed

Transforming Care for 
a network of health centers that take care of 70,000 Patients

70,000 patients served annually without delays.
30–50% cost reduction compared to traditional interpreter services Faster patient encounters, saving staff time, making them happy Improved patient satisfaction scores in non-English populations. Patients appreciate saving one or two hours in their own schedule.

Transforming Care
Question-icons

Today, it is much more facilitative to be able to bring in that technology to be able to engage with that patient in real time, not having to wait, not having to connect, not having to pull team members unnecessarily.

Judd Semingson
CEO of Community Clinic

Why This Matters for Healthcare Leaders

Healthcare executives face shrinking budgets and growing equity mandates. Language access is not optional: it’s a critical lever for:

Reducing
unnecessary costs
Improving provider
efficiency
Meeting regulatory
requirements for
equitable care
Industry studies confirm that patients with access to language support have lower readmission rates and higher adherence to treatment plans.

24/7 medical interpreter service

Top questions, clear answers
Last update: 08.2025
Is the AI interpreter specialized for healthcare?
Last update: 08.2025

Yes. It’s trained on medical terminology and clinician-patient dialog and supports consent/diagnostic conversations. The No Barrier AI Interpreter is HIPAA-compliant and secure for PHI.

Is pricing pay-per-minute?
Last update: 08.2025

No. We offer flat monthly fee for predictable costs. All languages and updates included.

How much does a Medical Interpreter cost with AI-based services?
Last update: 08.2025

AI medical interpreter pricing typically uses per-minute (on-demand) or per-session (scheduled) models, with enterprise tiers for volume. Costs at No Barrier AI are just a fixed fee. No per-minute models. Comfortable to implement. Budget wisely handled.

How is the integration: do we need heavy IT?
Last update: 08.2025

Light setup. Use the web app, no on-prem hardware. Most teams complete basic integration in under a few hours.

Why NoBarrier AI as a medical interpreter?
Last update: 08.2025

Mainly because instant speech-to-speech interpreting with <30s connect and 24/7 availability. Visual education aids (anatomy, pain, conditions) improve understanding while eliminating scheduling delays; making it a reliable medical interpreter service for hospitals and clinics.

Still unsure? Ask us here